Privacy Policy | Dig Deep Supply Co.

Last updated: February 14, 2026

At Dig Deep Supply Co., we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from digdeepsupply.com.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information

Full name
Email address
Phone number
Billing address
Shipping address
Order details and purchase history
Payment details are processed securely through third-party payment providers. We do not store full credit or debit card information.

Automatically Collected Information

IP address
Browser type and version
Device type and operating system
Pages visited and time spent on the site
Referral source
Cookies and tracking technologies

2. How We Use Your Information

We may use your information to:

Process, confirm, and fulfill orders
Provide customer support and respond to inquiries
Send order updates and service-related communications
Improve website functionality, products, and user experience
Send promotional emails or marketing communications, only if you opt in
Detect, prevent, and investigate fraudulent or unauthorized transactions
Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Remember your preferences and cart items
Analyze website traffic and performance
Improve marketing effectiveness

You may disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

4. Sharing of Information

We do not sell, trade, or rent your personal information.

We may share your information with trusted third parties only when necessary, including:

Payment processors
Shipping and logistics providers
Website hosting providers
Analytics and marketing service providers

These third parties are required to protect your data and process it only for legitimate business purposes.

We may also disclose information if required by law or legal process.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to:

Fulfill the purposes described in this Privacy Policy
Complete transactions and provide customer support
Comply with legal, tax, and regulatory requirements
Resolve disputes and enforce our agreements

7. Your Rights Under Philippine Law

In accordance with the Data Privacy Act of 2012, you have the right to:

Access your personal data
Request correction of inaccurate or outdated information
Request erasure or blocking of your data
Object to the processing of your data
Withdraw consent at any time
File a complaint with the National Privacy Commission

To exercise your rights, don’t hesitate to get in touch with us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

If we become aware that we have collected personal data from a minor without parental consent, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website after changes means you accept the revised policy.