Privacy Policy

Last updated: February 14, 2026

At Dig Deep Supply Co., we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from digdeepsupply.com.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Order details and purchase history

  • Payment details are processed securely through third-party payment providers. We do not store full credit or debit card information.

Automatically Collected Information

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on the site

  • Referral source

  • Cookies and tracking technologies

2. How We Use Your Information

We may use your information to:

  • Process, confirm, and fulfill orders

  • Provide customer support and respond to inquiries

  • Send order updates and service-related communications

  • Improve website functionality, products, and user experience

  • Send promotional emails or marketing communications, only if you opt in

  • Detect, prevent, and investigate fraudulent or unauthorized transactions

  • Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and cart items

  • Analyze website traffic and performance

  • Improve marketing effectiveness

You may disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.


4. Sharing of Information

We do not sell, trade, or rent your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Payment processors

  • Shipping and logistics providers

  • Website hosting providers

  • Analytics and marketing service providers

These third parties are required to protect your data and process it only for legitimate business purposes.

We may also disclose information if required by law or legal process.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy

  • Complete transactions and provide customer support

  • Comply with legal, tax, and regulatory requirements

  • Resolve disputes and enforce our agreements

7. Your Rights Under Philippine Law

In accordance with the Data Privacy Act of 2012, you have the right to:

  • Access your personal data

  • Request correction of inaccurate or outdated information

  • Request erasure or blocking of your data

  • Object to the processing of your data

  • Withdraw consent at any time

  • File a complaint with the National Privacy Commission

To exercise your rights, don’t hesitate to get in touch with us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

If we become aware that we have collected personal data from a minor without parental consent, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website after changes means you accept the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you may contact us at:

Dig Deep Supply Co.
Email: hello@digdeepsupply.com
Phone: 0939-886-8512
Location: Dipolog City, Zamboanga del Norte, 7100, Philippines